Jess brings unique perspective and skill to her work as a User Experience Researcher through combining traditional UX expertise with more than a decade of design research and client management through her work as a glass artist and lighting designer. Her capacity and desire to engage with people deeply is the foundation of her life and work philosophy. She is a curious, empathetic, clear communicator which enables her to build meaningful relationships and consequently, successful design solutions that are reflective of and responsive to the people interacting with them.
Research + Design + Strategy
Cross Platform
IT Service Management
Website Redesign
Digital Photography Marketplace
Home Page and User On-boarding Design
Colorectal Cancer App
Mobile App Strategy and Design
Collaborative
HIV Medication Reminder Application
Clinical Research, Mobile App Design, Strategy
Pediatric ICU Nurse Research
Contextual Inquiry and Interviews
Colonoscopy Decision Making Tracker
Clinician Research for Qualtrics Survey Creation
Creative
Me(dium)
Heron Arts Residency
Penthouse Transformation
3 Illuminated Glass Installations
Something Smells Sweet
Levy Dance Company, Process Lab
Creative Entrepreneurship
In January 2008, Jess started a business designing and creating blown glass objects for the home. In the decade that followed her products evolved from primarily giftware to large scale illuminated sculptures and lighting. She devised a social media and marketing strategy that resulted in press coverage by CA Home and Design, Dwell, and Architectural Digest Russia to name a few. As her products and design services increased in complexity and scope, Jess' team of creative collaborators and skilled fabricators also grew. Jess applies many of the skills she honed throughout the process of building this business in her UX work.